Terms and Conditions


The Steppi platform encourages people to be more active. The Steppi APP allows users to exchange steps for rewards, the Steppi Corporate Wellness software allows clients to run exciting challenges in the workplace. These Terms of Service (“Terms”) apply to your access and use of the Steppi platform.

You must accept these Terms to create a Steppi account and to access or usethe Steppi Platform. If you do not accept these terms, you will not be able to create an account or use the Steppi Platform.

1.Usage of the Steppi platform

  • To use Steppi and all its functionalities, you will need to register for a Steppi Account. Please note that in registering for a Steppi Account, you will need to provide your personal information for registration purposes.

  • In relation to your use of the Steppi platform, you hereby warrant that your use of Steppi platform is always legal and any registration information you have provided in relation to your Steppi Account is true and correct. You may deactivate your Steppi Account in accordance with the instructions in the Steppi platform User Manual at any time.

  • Please keep your log-in information confidential. You accept sole responsibility for your Steppi Account registration and log-in information. You must inform us immediately of any behavior in relation to an actual or suspected violation of law or unauthorized use of your Steppi Account. We donot accept liability for any losses incurred as a result of non-compliance with your obligations under this clause.

  • You are responsible for all costs relating to the purchase and use of all fitness devices (WEARABLES), including any fees incurred for Internet or dataconnections, Please check the costs of any telecommunications service you may be using for purchase and use of the platform for full details.

2.Your license to use Steppi

  • In accordance with the terms of this Agreement, we hereby grant you anon-transferrable, non-exclusive license to download, install and use the Steppi Platform, subject to the following conditions:

    • (a) You may not license, sell, lease, transfer, or distribute Steppi platform in any way or use Steppi platform for any commercial purpose;

    • (b) You may not modify, translate, adapt, merge, use, disassemble, improve or reverse engineer any part of Steppi platform or any of its part or derivatives;

    • (c) You may not use Steppi Platform with intent to create a similar or competing product or service;

    • (d) You may not reproduce, copy, distribute, sell, download or display any part of Steppi Platform in any medium without our prior written consent;

    • (e) You may not remove or destroy any copyright notices or other proprietary marks displayed on or contained in Steppi platform.

  • You acknowledge that all relevant intellectual property rights in relation to Steppi are always owned by Steppi or any authorized persons (if applicable).

3. Your information in relation to Steppi

  • In this Agreement, “User Content” refers to the content you or any user may publish or generate in relation to use of Steppi platform, including but not limited to your steps, active minutes, distance and calories.

  • As part of Steppi’s functionalities, you can share some of your User Content on social media or other websites if you choose to do so. At all times, you are solely responsible for your User Content.

  • For all User Content shared by users, we reserve the right to monitor and examine the content based on our sole discretion. We do not bear any obligation to examine or approve any User Content being generated or published by users. You hereby provide consent that we may delete, modify or move your User Content and reserve the right to do so at any time without prior notice.

  • From time to time, you may wish to provide suggestions or feedback to us in relation to Steppi (“Feedback”). For all such Feedback, you assign all the rights to us and agree that we have the right to use the Feedback and related information in a reasonable We will treat the Feedback will be non-confidential and non-proprietary. When you give feedback, please ensure that you do not provide any information to us you consider being confidential or proprietary.

4. Your warranties and commitment on how you use Steppi

  • You agree that when using Steppi platform, you will not do the following, and accept sole legal responsibility for any penalty, losses or other consequences if you do:

    • (a) Violate the applicable laws and regulations, including the constitution.

    • (b) Spread (or abet in) obscenities, pornography, gambling, violence, terror or any other crime.

    • (c) Insult or slander others, or otherwise infringe upon the legitimate rights and interests of others.

    • (d) Threaten and disrupt state security, social order or incite ethnic discrimination;

    • (e) Any other action prohibited by law.

  • When using Steppi platform, you agree not to engage in the following:

  • (a) Transmit or share computer viruses, worms, malware, or any software that intentionally destroy or alter computer systems or data;

  • (b) Disturb or harm our web servers or web connection, including using Steppi by automated means or place an undue burden on our servers;

  • (c) Collect information about other users without authorization, g. email addresses;

  • (d) Attempt to access our server data or communications data without authorization;

  • (e) Disrupt, whether partially or totally, other users’ use of Steppi


  • This Agreement is effective and remains in force from the date of your acceptance during the period you use Steppi platform until it is terminated in accordance with this Notwithstanding the foregoing, if you used Steppi platform before accepting this Agreement, you agree that the Agreement is effective from the date of your first use.

  • We may terminate this Agreement at any time without notification for any reason, including but not limited to when we believe in good faith that you have breached the terms of this Agreement or upon receiving notice from a copyright holder or his legal representative that you have violated the copyright of a third party in relation to your use of the Steppi platform.

  • Upon termination of this Agreement, we may terminate your ability to use your Steppi Account. We may delete your User Content from our active database. We do not have any obligation to you as a result of terminating the Agreement in relation to your Steppi Account or your User Content.


  • We may amend this Agreement from time to For any substantial amendments, we will notify you appropriately, whether to your email or by sending a notice linked to Steppi account. Your continued use of Steppi account following notice of such amendments constitutes acceptance of the amended terms of the Agreement.

  • We reserve the right to modify, retain or terminate any services associated with Steppi at any time without prior You acknowledge that we shall not bear any liability to you or any third party for the modification or termination of services associated with Steppi platform.

7.Third-Party Services & Actions

  • Third-Party Services. You acknowledge that our platform may be based on technical support from third parties, including but not limited to Apple iPhones and Android Please note that this Agreement governs the rights and obligations solely between you and Steppi and not with any third party. In your use of Steppi, you may encounter third party information and services. We do not monitor this and shall not be responsible for information or services provided by third parties, and only provide them for your convenience or to fulfil third party’s requirements. You must bear full risk on access or use of the above and are bound by any terms and policies the third party may impose in relation to such information or services.

  • Interaction with other You may encounter User Content from other users. We do not control such User Content and shall not be liable for any User Content. We do not have any obligation to check, monitor, examine, approve or guarantee for any User Content and any risks from interaction with other users and their User Content is borne fully by you.

8.Exclusion of Liability & Disclaimers

As permitted under law, Steppi, its officers, directors, employees, agents and business partners shall not have any liability whatsoever and whether arising in contract, tort (including negligence), breach of statutory duty or otherwise, whether direct or indirect, for any loss of profit, loss of anticipated savings, loss of business, loss or damage to goodwill or reputation, or any indirect, special, consequential, exemplary, incidental or punitive loss or damages in relation to this Agreement.

Steppi, its affiliates, subsidiaries, officers, directors, employees, agents, resellers, distributors, vendors and partners disclaim all warranties, whether express or implied guarantees or conditions with respect to your use of Steppi. You understand that use of Steppi is on an “as is” basis “with all faults” “as available”. Steppi does not guarantee that your use of Steppi will be timely, uninterrupted, secure, and error-free or that content loss will not occur. Steppi does not represent or guarantee that Steppi will be free from loss, corruption, attacks, viruses, interference, hacking or other security intrusions and Steppi disclaims any liability relating to any such security intrusion. Steppi also disclaims any loss caused to users because of third parties, including but not limited to communication line breakdown, technical problems, network and/or computer breakdown, or other force majeure. To the extent permitted by law, Steppi excludes all implied warranties, including fitness for a particular purpose, workmanlike effort, and product of satisfactory quality. Steppi has no obligation to inform you and is not liable for any damage incurred by any user or any third party, whether direct or indirect. You bear all risks resulting from your use of Steppi and disclosure of User Content. Steppi disclaims any liability for any loss or dispute arising from a third party’s access or use of Steppi with your authorization. Any User Content posted by users does not represent or reflect Steppi’s policies or viewpoint. You bear sole and full responsibility for your User Content, including any risks of threat, defamation, sedition, offensive or illegal information or activities, causing others psychological, physical or economic loss, etc.


You agree to indemnify and hold harmless Steppi, its directors, officers, employees and agents from any claim or demand, including any legal costs, made by third parties arising from your breach of this Agreement, any investigation we may conduct for suspected breach of this Agreement. You agree to help Steppi avoid bearing any lawsuit, complaint, loss, damage, responsibility, cost and fees (including legal fees) from any third party caused by your actions whilst using Steppi, your User Content or your breach of this Agreement. We reserve the exclusive right to defend claims in relation to Steppi, and the exclusive right to claim compensation. If you and Steppi jointly file a lawsuit against a third party, you shall not unilaterally reconcile the claim without written consent from Steppi.

10.Privacy Policy

The Steppi Privacy Policy below is incorporated into and forms part of this Agreement. Please read the terms carefully and ensure that you understand all the content of the privacy policy.


We may provide notifications to you from time to time. Please provide a valid, frequently used email address for your Steppi Account. You are responsible for the consequences of providing an invalid or unused email address. Steppi does not accept any liability for unsuccessful notifications due to your failure to provide a valid email address. All notices issued through Steppi or emails sent to you constitute effective notice.

12.Governing Law

This Agreement is governed by the Laws of the Emirate of Dubai and the federal laws of the United Arab Emirates as applicable to the Emirate of Dubai. Disputing parties should strive to resolve any disputes in relation to the terms of this Agreement amicably. If an amicable settlement is not possible, the disputing parties agree to submit to the non-exclusive jurisdiction of the courts of the Emirate of Dubai who shall have exclusive jurisdiction.


We do not waive any rights or remedies if we fail to or delay in exercising our rights and remedies under this Agreement. We are not prevented from the further exercise of our rights or remedies after exercise of a single or partial right or remedy. Any waiver of a breach or default under the terms of this Agreement shall not be deemed a waiver of any subsequent breach or default and shall not affect our rights in relation to other terms of this Agreement.


If any term of this Agreement is found to be invalid, illegal or unenforceable for any reason, it will not affect the validity of any other term of this Agreement. The remaining terms of this Agreement shall remain in full force and effect.</p >

15.Entire Agreement

This Agreement constitutes the final, entire and exclusive agreement between you and Steppi in relation to platform, and supersedes all prior agreement, representations or understandings, oral or written, express or implied.


You must not assign any rights or delegate any obligations arising out of this Agreement without our prior written consent. Any assignment in violation of the foregoing will be null and void.

17.Third-Party Rights

A person who is not a party to this Agreement shall have no right under any legislation of any jurisdiction to enforce any of the terms of this Agreement.


The headings of each section are only for reference and shall not affect the legal meaning or interpretations of the terterms of this Agreement.

Privacy Policy

So, you have joined the STEPPI platform and are starting to use the STEPPI APP and all its functionalities! Any information you share with us (e.g. for creating a STEPPI Account) will help us to provide you with services related to STEPPI platform and to improve them to make them even better. We explain here our ways of collecting and using information, and how we protectyour privacy. In this privacy policy, “personal data” means information that can be used toidentify an individual, either from that information alone or from that information and other information we have access to about that individual. We collect both personal and non-personal data to enable and facilitate the best user experience possible.

What information is collected and how do we use it?

Types of Personal Data Collected:

  • To provide our services to you, we will ask you to provide the necessary personal data that is required to provide those services. If you do not provide your personal data, we may not be able to provide you with access to our platform.

  • Set up and log into STEPP I Account. Personal data that are collected for creating a STEPP I Account may include your personal email address, work email address, or mobile phone number, device-related information (e.g. IMEI number), and various location-related information (e.g. location area code, mobile network, and country codes).

  • Activating your STEPP I account. When you activate the STEPP I platform, we may collect your age, height, weight, nationality, and gender. We may also collect other details you provide as part of your profile such as your birthday, and profile picture.

  • Sharing your content. When you share content or send information to family and friends, we may collect personal information of those people, such as their names, email addresses, telephone numbers, and mailing addresses (if we need to send a product to them). You hereby represent and warrant that you have obtained the necessary consent for use of third parties’ personal data if you choose to provide them to us. When you share content or invite users to use Mi Fit, please note that other users may see the personal data you share.

How Personal Data is used:

    • To develop the STEPP I platform, together with general and statistical information

    • To communicate with you, including providing you with notifications on the platform that are updated or launched.

    • To provide marketing and promotional materials to you on our platform. (please note that you may unsubscribe anytime)

    • To personalize product design and to provide you with services tailored for you, for example, recommending and displaying information and advertisements regarding products suited to you, and to invite you to participate in challenges.

    • To conduct investigations regarding our platforms.

  • You acknowledge that all relevant intellectual property rights in relation to Steppi are always owned by Steppi or any authorized persons (if applicable).

How Activity Data is used

  • The types of activity data we collect:

  • Steps Data: We collect and store information about the number of steps you take throughout the day. This data is crucial for tracking your physical activity and providing insights into your overall movement patterns.

  • Calories Data: STEPP I calculates and records the calories burned during your various activities. This information helps you understand your energy expenditure and contributes to a more accurate assessment of your fitness achievements.

  • Distance Data: Tracking the distance you cover is a key feature of STEPP I. Whether you’re walking or running, we capture and utilize this data to give you a comprehensive overview of your journey towards a healthier lifestyle.

  • Active Minutes Data: Active minutes represent the time you spend engaging in moderate to vigorous physical activities. STEPP I monitors and logs this information, offering valuable insights into the intensity of your workouts and helping you set and achieve meaningful fitness goals.

Other Information

  • We use statistical data that does not specifically identify you (non-personal data) to help in our platform and provide a better user experience for you. Here are some of the non-personal data we may collect and how we use them:

    • When you create a STEPP I Account, download our platform, participate in online surveys, or interact with us in other ways, we may collect your language preferences, in the platform.

    • When you opt-in to participate in our Challenges, we may gather statistics relating to your use of our challenge, on an anonymous basis. If there is an abnormal shutdown or breakdown, we may collect information relating to your mobile device to diagnose the problem.

    • When you use our services or functions that are based on location information, e.g. carry out a location search, take advantage of advertising, use weather functions, access information based on maps, etc., we may collect your geographical information.

    • When you use our platform, email messages, and advertising, we may use cookies and other technical elements (e.g. pixel labels) to collect and store non-personal data. These enable us to provide you with a better experience and improve our overall service quality, e.g. in saving your preferred language settings, sending emails in a readable format, determining whether the emails have been opened or not, etc.

  • You have control over your information!

  • We recognize that privacy concerns differ from person to person. Therefore, we provide examples of ways we make available for you to choose to restrict the collection, use, disclosure, or processing of your personal data and control your privacy settings.

Who do we share your information with?

  • Unless we tell you in this privacy policy, we will keep your personal information confidential. We may disclose your personal data on occasion to third parties to provide the products or services that you have requested. Some of these third parties may be located outside your home country. Disclosure may include the scenarios listed in this section below. In each case described in this section, you can be assured that STEPP I will only share your personal data in accordance with your consent. You should know that when STEPP I shares your personal data with a third party under any circumstance described in this section, STEPP I will ensure that the third party is subject to practices and obligations to comply with the relevant data protection and privacy laws of your country. STEPP I will contractually ensure compliance by any foreign Third-Party Service Providers with the privacy standards that apply in your home jurisdiction.

Information Not Requiring Consent

  • We may share anonymized information and statistics in aggregate form with third parties for business purposes, for example with advertisers on our website, or we may tell our business partners the number of customers in certain demographic groups who purchased certain products or who carried out certain transactions. For the avoidance of doubt, if we are permitted by law to collect, use, or disclose your personal data without your consent, such permission granted by the law shall continue to apply.

Information Safety Safeguards

  • Your personal data is stored on secure servers that are protected in controlled facilities.

  • All data saved in the back end is classified into different levels based on the importance and sensitivity of the data, e.g. whether the data contains personal data.

  • In the data centers, clusters that contain sensitive data are grouped together in the network topology and will be placed in rooms with additional physical security protection.

  • Data exchanged between STEPP I platform and servers are encrypted using Secure Sockets Layer (“SSL”).

  • There is a regular review of information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.

  • Access is restricted to STEPP I employees and Third-Party Service Providers who need to know that the information to process it, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet such obligations.

  • There are also access controls for all server clusters used for cloud-based data storage and processing.

  • Please also note that for the above, STEPP I may use overseas facilities operated and controlled by STEPP I to process or back up your personal data. However, this does not change any of our commitments to safeguard your personal data in accordance with this Privacy Policy.

  • Information safety is very important to us. We will take all practicable steps to safeguard your personal data. Through our protective measures above

When this Privacy Policy applies

Our Privacy Policy does not apply to services offered by a third party. The STEPP I platform may include a third party’s products or services. When you use such services, they may collect your information too. For this reason, we strongly suggest you read the third party’s privacy policy as you have taken time to read ours. We are not responsible for and cannot control how third parties use personal data which they collect from you. Our Privacy Policy does not apply to other sites linked to our services.


We consider it the responsibility of parents to monitor their children’s use of our products and services. Nevertheless, it is our policy not to require personal data from minors or offer to send any promotional materials to persons in that category. STEPP I does not seek or intend to seek to receive any personal data from minors. Should a parent or guardian have reasons to believe that a minor has provided STEPP I platform with personal data without their prior consent, please contact us to ensure that the personal data is removed and unsubscribe them from the STEPP I platform.

Updates to the Privacy Policy

We keep our Privacy Policy under regular review. If we change our Privacy Policy, we will post the changes on the platform so that you may be aware of the information we collect and how we use it. Such changes to our Privacy Policy shall apply from the time that we post the same on the platform. Your continued use of the platform on mobile phones and/or any other device will be taken as acceptance of the updated Privacy Policy. We will seek your fresh consent before we collect more personal data from you or when we wish to use or disclose your personal data for new purposes.

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